Your AI operations workforce.
Not another chatbot. ZiemaOps AI receives operational signals, understands the work, applies your policies and knowledge, completes authorized actions across connected systems — and keeps humans in the loop with a full audit trail.
Your team is the glue between a dozen tools
Service businesses run on email, spreadsheets, CRMs, and support inboxes — but the real work happens when someone reads a message, looks up a policy, checks a record, drafts a reply, and updates three systems by hand.
Generic AI chatbots don't fix this. They answer questions but don't execute workflows, respect permissions, or leave an audit trail your compliance team can trust.
The ZiemaOps promise
An AI operations workforce — governed, grounded, and accountable.
ZiemaOps receives operational signals, understands required work, applies company knowledge and policies, completes authorized actions, and preserves a complete human-readable audit trail.
30%+
Reduction in repetitive admin handling (pilot target)
95%+
Successful completion for deterministic workflow steps
10 days
First production workflow live after onboarding
100%
Agent actions recorded with full audit trail
Everything ops teams need
Agents, workflows, approvals, knowledge, integrations, and audit — in one secure multi-tenant workspace.
AI agents that do real work
Configure agents with instructions, tools, knowledge, and guardrails — then let them classify requests, draft responses, update records, and route exceptions.
Workflow automation
Chain triggers, conditions, AI steps, connector actions, delays, and branches. From incoming email to completed ticket — without copy-paste between tools.
Human approval inbox
High-risk actions pause for review. Approvers see the proposed action, evidence, confidence score, and impact before anything goes out the door.
Grounded knowledge centre
Upload PDFs, docs, and approved web content. Agents cite sources — no mystery answers from thin air.
Connected to your stack
Microsoft 365, Google Workspace, CRM, support tools, and webhooks. OAuth connectors with health monitoring built in.
Complete audit trail
Every run logged: actor, input, decision, tool calls, result, and timestamp. Governance teams sleep better.
From inbox to done — with guardrails
A typical email-driven workflow: classified, grounded, approved, executed, and logged.
Signal arrives
An email lands, a form submits, or a webhook fires. ZiemaOps normalizes the event and matches it to a workflow.
Agent understands & plans
The agent classifies the request, pulls relevant knowledge and CRM records, and proposes the next actions with confidence scoring.
Approve, execute, audit
Low-risk steps run automatically. Sensitive steps wait for human approval. Results sync back to your systems with a full run history.
Example: incoming email workflow
A tenant inquiry arrives in your shared inbox → ZiemaOps classifies it, pulls the relevant lease policy from your knowledge centre, drafts a response, and either sends it (low risk) or routes it to an approver (external reply). The CRM is updated, the run is closed with evidence, and metrics feed your operations dashboard.
AI you can trust in production
Every principle in the product spec maps to a control your team can see and enforce.
Outcome before novelty
Every agent ties to a measurable process, owner, and service objective.
Human control by design
High-risk actions require approval. Every decision is explainable.
Grounded AI
Responses use approved sources with citations — not hallucinated guesses.
Least privilege
Users, agents, and connectors get only the permissions they need.
Connects to the tools you already use
MVP launch includes Microsoft 365, Google Workspace, and webhook/API connectors — with Slack and Teams in the pilot roadmap.
Service businesses that run on email
Initial target: 10–250 employee organizations with repetitive, email-driven operations and fragmented software — property management is our reference vertical.
- Property & facilities management
- Professional services firms
- Operations-heavy SMBs (10–250 employees)
- Teams drowning in email-driven workflows
- Organizations with fragmented tools and no automation team
Be first to deploy an AI ops workforce
Join the ZiemaOps AI waitlist for pilot access, product updates, and priority onboarding. First production workflow live within 10 business days after setup.
Sign up at ops-ai.ziema29.com
Ready to build something great?
Book a free 30-minute consultation. We'll scope your project and send a proposal within 48 hours.